Our Guidelines
• • • • • • • •	We pay attention to the way we treat other people. We keep to our agreements. We talk openly and honestly with one another and say what we think. We solve any conflicts openly and fairly. We accept that mistakes can happen and we learn from them. We expect and promote new ideas, feedback and constructive criticism. We talk about positive incidents. We help each other to be successful.
Our Commitments
• • • • • • •	We manage through counseling and agreeing on objectives. We provide insight and understanding by asking questions and providing information. We expect and promote constructive criticism. We promote independent thinking and negotiation and allow individuals to develop. We do not allow poor performance to go unnoticed - we provide support for improvement. We acknowledge good performance and give praise accordingly. We are aware that these guidelines require that managers act as an example to our employees.